Customer FAQs & Instructional Videos

To purchase additional credits:

• Go to your Dashboard
• Navigate to the “Account Info” section
• Select “View” next to the account you’ll refill
• Select the “Details” tab
• Click “Add More”

To export contacts, click the Export button from your Search results page. We’ll take care of the rest.

The map view of companies is the default setting, however you can click “List View” tab at the top of your Search results to alternate between list and map views, whichever you prefer.

To add a user to your account, navigate to your Dashboard. In the “Account Info” section, click “Invite New User”. Enter the new user’s name and email address, then assign them a role on the account.

Owner = access to manage users on the account, make payments, and use BizLeads search

Billing = access to make payments and use BizLeads search

User = access to use BizLeads search

You can always utilize our “saved search” feature to save companies that you’d like to re-visit. To save a search, click the Save button from the Search results page.

We are aware of a bug in Microsoft Excel which drops the leading zero from postal codes, because it treats these values as numbers rather than strings.

When opening your export file in Excel, you may come across a zip code such as ‘2145’ whereas it should read ‘02145’.

The following tutorial will show you how to preserve the entire 5 digit postal code by transforming the data while opening it in Excel:

Open up a blank new Excel file (not your export from Bizleads).

• Click Data.
• Click From Text/CSV.
• Navigate to the file you want to import, select it and click Import.
• From the preview page, click Transform Data. This will launch the editor modal.
• In the transform field, edit the type for postalstring. Change from type: Int64 to type: text.
• Close the editor modal. Click Keep to save your changes.
• Save this file and use it in place of the one you downloaded from Bizleads.

We recognize this is an advanced feature of Microsoft Excel and are researching an automated solution in our data export process to prevent this issue. If you have any questions about this tutorial, please reach out to us for assistance at support@bizleads.com

One of the unique differentiators of our platform is the “local” touch. We don’t make you buy markets that you don’t sell into, so our market based approach allows us to offer access at a much lower price point than the competition. That said, sometimes you need access to other markets. To add additional markets to your subscription, navigate to your Dashboard. You can add as many as you like to your subscription.

The Industry filter is the best way to target your search on businesses operating within one of 800+ possible industries at the most specific level of the NAICS hierarchy, such as Dentist’s offices, Family clothing stores, and Restaurants.

The Sector filter is the best way to broaden your search for businesses operating within one of 20 buckets at the most abstract level of the NAICS hierarchy, such as Manufacturing, Agriculture, and Retail Trade.

Read our FAQ about NAICS for more information on how we classify business data.

NAICS stands for the North American Industry Classification System. It is the system we use to categorize businesses based on their industry.

It is a hierarchical system and there are five levels to it. You can view the full hierarchy from the search page by clicking the button below the industry filter labeled “NAICS Explorer”.

At the top of the hierarchy are the 2-digit sectors. These are the broadest categorizations and will result in a lot of businesses being returned. For example 23 is Construction and any NAICS code that starts with 23 is under this sector. There are a few very large sectors that are span multiple 2-digit codes such as Manufacturing, which is represented by “31-33”, that is any NAICS code that starts with 31, 32, or 33 is in the manufacturing sector.

The next level down and slightly more specific are the 3-digit sub-sectors. Each sector has multiple sub-sectors below it. An example is 236, or “Construction of Buildings” which is a sub-sector of Construction. Selecting this more specific NAICS code will result in a more targeted list and fewer businesses in your search.

Below sub-sectors are the 4-digit groups. For example 2362 is “Non-Residential Building Construction”.

At the bottom of the hierarchy are the 5- and 6-digit industries. Typically the 5-digit industry is the most granular level needed and this is the default level for our simple industry search. In many cases the 5-digit industry only has one 6-digit under it. Continuing our construction example the 5-digit code 23621 “Industrial Building Construction” only has one 6-digit code under it: 236210 with the same name.

There are however cases where the 6-digit NAICS code helps distinguish the type of business. For example the 5-digit code 53131 is for Real Estate Property Managers, however if we wanted to distinguish between Residential and Non-Residential we would need to use the 6-digit codes 531311 or 531312.

A BizEstimate is a business valuation range provided by BizEquity – the world’s leading business valuation service. BizLeads is the only lead generation search engine to include a BizEstimate business valuation as a part of their data set.

In some of our search filters, you might see an option to choose the desired filter operator. This determines how our database will be searched for a given phrase. You will most likely see big differences in the number of results for phrases with more than one word. As an example, let’s assume you want to search for ‘sales executive’.

Like, will search for the businesses that include ANY of the words given in the phrase.

Contains, will search for businesses including ALL of the words from the given phrase.

Equals, will return businesses if the field you are searching on is exactly matching the given phrase. Including case sensitiveness.

A – Valid email
B – Catch all grade
D – Disposable email
F – Invalid email
FF – Invalid domain

*It is our recommendation that you utilize emails graded A or B for best results.